Terms of service

Please note that this website is provided "as is" and should be accessed and used by you at your own risk. Although reasonable efforts are used to ensure that the website will be current and will contain no errors or inaccuracies, no representations, warranties, guarantees or conditions (whether express or implied) are given as to the operation of this website or that this website and the information, content or materials included in this website will be error free or completely accurate or current at all times, or at any time.

All content, including without limitation, all text, design, graphics, drawings, photographs, code and software, and all organization and presentation of such content, which forms a part of this website, are subject to intellectual property rights, including copyright and trade-marks held by or licensed to IxTEE. Unless otherwise noted, all content and designs are Copyright © IxTEE All Rights Reserved.

You are permitted to copy electronically and print hard copies of pages from this website for your own non-commercial and lawful use, provided that such copies clearly display the copyright and any other proprietary notices of IxTEE. No other copying of this website, in whole or in part, is permitted without the express written authorization of IxTEE.

Accuracy of Information

 Image and color of items can be different due to circumstance of monitor.

Online Shopping Terms and Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by IxTEE. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions. You agree to pay for all charges noted herein as payable by you.

IxTEE may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in Hong Kong dollars and all charges will be processed in Hong Kong dollars.


Privacy Policy

IxTEE is committed to safeguard the privacy of individuals respect to personal data and the security of online payment performed at our website. IxTEE does not provide your personal information to any other organizations without your consent. IxTEE strives to protect against loss, theft and unauthorized access, disclosure, use or modification of your personal information.

Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while this website strives to protect your personal information, we cannot warrant the security of any information you transmit to us, and you so do at your own risk.

We use cookies to automatically collect information about you when you visit our website (such as the type of the internet browser and operating system you are using and the domain name of your internet service provider). Cookies are small pieces of information that your web browser stores on your computer when you visit a website. Our cookies identify your computer to us and allow us to personalize your shopping experience and recognize you when you return. Information collected from these cookies may be used for the Purposes.


Delivery, Return and Refund policy

Orders are generally delivered within 14 days. IxDOLL will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, IxDOLL will not be responsible for any delays in delivery which are beyond its control.

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel or exchange your order if you would rather not wait.

Under normal circumstances, all products are sent by registered postal services. (Worldwide By registration air mail ).

If individual customer needs to use EMS mail service, you can e-mail to notify us and we will make the necessary arrangements. However, extra postage charges will apply. IxDOLL does not accept return or exchange of any item.

Your interest is protected by our “30-days guaranteed return policy”, we accept products with not more than 30 days of receipt (based on the delivery record). Please contact us by email for returning details